BOOX Care service plan is available for Poke series, Nova series, Note series or Max series
Poke series HK $ 400
Nova series HK $ 700
Note series HK $ 1200
Max series HK $ 1500
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Product Information
BooxCare service plan applies to E-Reader
Each E-Reader comes with a one-year limited warranty for hardware repairs. The BooxCare service plan for E-Reader extends the coverage period until you purchase BooxCare
Two years from the date of the service plan, and can enjoy up to two accidental damage protection services, each charged service fee (screen damage is HK $ 150, other damage is HK $ 100)
If you buy the Boox E-Reader, you want to join the BooxCare service plan. Customers must come to the physical store and give it to the test before buying the BooxCare service plan.
Note: The price will be adjusted as follows after purchasing Boox E-Reader to join the BooxCare service plan
Poke series HK $ 600
Nova series HK $ 900
Note series HK $ 1400
Max series HK $ 1700
How to get BooxCare service plan
Add it to the shopping bag during the checkout process of purchasing a new E-Reader.
After payment, we will show E-Reader to enjoy BooxCare service plan on the receipt
Note: Every time you need maintenance, you must present a receipt before you can use the BooxCare service plan
Boox hardware guarantee
The BooxCare service plan brings the continuous service repair or replacement guarantee service provided by Boox authorized technicians. The guarantee service includes the following items:
Your E-Reader
1. The battery is damaged
2. Include storage cable and accessories
3. The screen is damaged
4. The body enters the water
For the protection service for up to two accidental damages, a service fee will be charged each time [water entry (4) is $ 750, screen (3) damage is HK $ 150, and other damage (1 & 2) is HK $ 100].
important hint
All decisions are subject to the company
Website purchase must be purchased together with Boox E-Reader
Every time maintenance is required, a receipt must be presented to use the BooxCare service plan
Product Information
(1) The guarantee service is limited to defects in the material or assembly of the E-Reader and its original accessories, or aging of the battery, decline in battery capacity, and battery swelling.
(2) The BooxCare service plan for E-Reader provides up to two guarantee services for accidental damage caused by use. A service fee is charged each time (HK $ 150 for screen replacement, HK $ 100 for other damage).
(3) The situation of water inflow should be handed over to the maintenance master to see the actual situation, then the maintenance can be judged (the water inflow of the body is HK $ 750)
BooxCare service plan benefits are added to any legal rights provided by consumer protection laws in your jurisdiction. To use the BooxCare service plan, you must accept the relevant terms and conditions. Purchase of E-Reader does not necessarily require the purchase of a service plan.
