BOOX CARE Service plan is applicable to Poke series, Leaf series, Nova series, Note series or Max series

BOOX CARE Service plan is applicable to Poke series, Leaf series, Nova series, Note series or Max series

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BOOX Care service plan is available for Poke series, Nova series, Note series or Max series


Poke series HK $ 480

Nova series HK $ 780

Note series HK $ 1280

Max series HK $ 1580

Learn more>

Email: or call 6677 8003.

Product Information

BooxCare service plan applies to E-Reader

Each E-Reader comes with a one-year limited warranty for hardware repairs. The BooxCare service plan for E-Reader extends the coverage period until you purchase BooxCare

Two years from the date of the service plan, and can enjoy up to two accidental damage protection services, each charged service fee (screen damage is HK $ 150, other damage is HK $ 100)


If you buy the Boox E-Reader, you want to join the BooxCare service plan. Customers must come to the physical store and give it to the test before buying the BooxCare service plan.

Note: The price will be adjusted as follows after purchasing Boox E-Reader to join the BooxCare service plan

Poke series HK $ 600

Nova series HK $ 900

Note series HK $ 1400

Max series HK $ 1700


How to get BooxCare service plan

Add it to the shopping bag during the checkout process of purchasing a new E-Reader.

After payment, we will show E-Reader to enjoy BooxCare service plan on the receipt

Note: Every time you need maintenance, you must present a receipt before you can use the BooxCare service plan


Boox hardware guarantee

The BooxCare service plan brings the continuous service repair or replacement guarantee service provided by Boox authorized technicians. The guarantee service includes the following items:


Your E-Reader

1. The battery is damaged

2. Include storage cable and accessories

3. The screen is damaged

4. The body enters the water


For the protection service for up to two accidental damages, a service fee will be charged each time [water entry (4) is $ 750, screen (3) damage is HK $ 150, and other damage (1 & 2) is HK $ 100].


important hint

All decisions are subject to the company

Website purchase must be purchased together with Boox E-Reader

Every time maintenance is required, a receipt must be presented to use the BooxCare service plan


Product Information

(1) The guarantee service is limited to defects in the material or assembly of the E-Reader and its original accessories, or aging of the battery, decline in battery capacity, and battery swelling.

(2) The BooxCare service plan for E-Reader provides up to two guarantee services for accidental damage caused by use. A service fee is charged each time (HK $ 150 for screen replacement, HK $ 100 for other damage).

(3) The situation of water inflow should be handed over to the maintenance master to see the actual situation, then the maintenance can be judged (the water inflow of the body is HK $ 750)


BooxCare service plan benefits are added to any legal rights provided by consumer protection laws in your jurisdiction. To use the BooxCare service plan, you must accept the relevant terms and conditions. Purchase of E-Reader does not necessarily require the purchase of a service plan.

Shipping & Payment

Delivery Options

  • S.F. Express - Office / Home Delivery
  • S.F. - Business Station
  • S.F. Express - EF Locker Pickup
  • S.F. Express - Store Pickup
  • [Hong Kong Limited] Express delivery to door on the same day (about 2-4 hours)
  • Global Shipping
  • [Hong Kong Limited] Pick up in store

Payment Options

  • Octopus
  • [支持消費券] Alipay (HK)_SHOPLINE Payments
  • FPS
  • Credit Card
  • Credit Card via Stripe
  • atome interest-free installment (3 months)
  • Google Pay
  • Bank Transfer
  • [支持消費券]Wechat Pay
Customer Reviews
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